Frequently Asked Questions

Frequently Asked Questions...

1. How Many Sessions Will I Receive?

At CCL, therapy is offered in Cycles. Each Cycle includes 25 sessions of psychotherapy.

What if I need more time?
- If you and your therapist feel that more sessions would be helpful, your therapist can request an extension for another Cycle. Whether that extension is granted depends on:
  - Your clinical goals
  - Your treatment plan
  - Available funding

What to Expect
- During the Cycle, you and your therapist will work together to:
  - Identify what feels most important to work on
  - Set goals that feel meaningful and manageable
  - Work together towards positive change
  - Support your healing and growth

_______________________________________________________________________________________________________________________________

2. How Long is Each Session / How Often?

You and your therapist will work together to decide how long and how often sessions should be scheduled.

Session length:
- Sessions are available in two choices:
  - full 60 minutes
  - trauma-informed 90 minutes
Session frequency:
- Based on:
  - your therapeutic needs
  - you and your therapist's availability
  - your goals

__________________________________________________________________________________________________________________________________

3. What is the Cost of Each Therapy Session?

CCL is dedicated to providing high-quality psychotherapy and removing financial barriers to care. Our services are supported by grants, donations, and community contributions. We therefore ask clients to contribute what they can afford, as every dollar helps us provide therapy to someone else in need.

Subsidized Therapy Program
- Session Fee: $0–$75/hr
- For those households earning less than $47,500

For those facing financial hardship, we offer a deeply reduced rate.

Affordable Program
- Session Fee: $75/hr
- For those households earning between $47,500–$81,000

This rate supports covering therapy costs while making services more accessible.

Standard Rate
- Session Fee: $150/hr
- For those households earning $81,000+

By contributing at this rate, you're helping us cover our costs, allowing us to dedicate more funding to make therapy accessible for everyone.

No one turned away due to finances
- You DO NOT need to show proof of income. If the suggested amount is not affordable due to exceptional circumstances (e.g., household size, unexpected financial strain), please discuss this with our Intake Team. Our priority is ensuring you get the support you need.

Important Note for Sliding Scale Clients
To ensure we can meet both individual and community needs with limited funding, clients accessing the Subsidized Therapy Program may receive a maximum of 2 Cycles (50 sessions)in an 18 month period.

__________________________________________________________________________________________________________________________________

4. What is the Wait Time for Therapy Services

At CCL, we strive to match you with a therapist as quickly as possible.

Wait times can vary and are based on several factors, including:
- Available funding
- Session length
- Your availability and our therapists’ schedules
- What you’re looking to work on in therapy
- Our therapists’ specializations
Wait Times for the Sliding Scale Program
- One of the biggest factors affecting wait times is funding. For our Sliding Scale Program, wait times can range from 2 to 8 months, depending on availability.

__________________________________________________________________________________________________________________________________

5. What Can I Expect in a Session

Therapy can look different for everyone—and that’s okay.

What your sessions look like will depend on:
- What you’re hoping to work on
- The therapeutic approaches being used
- Where you are in your healing journey

Sessions may focus on:
- Feeling heard and understood
- Gaining insight or perspective
- Making meaningful changes
- Understanding patterns or past experiences
- Building safety, trust and connection

__________________________________________________________________________________________________________________________________

6. What is Psychospiritual Therapy?

Psychospiritual therapy is a therapeutic approach that integrates spirituality and psychology to address mental and emotional well-being, emphasizing the interconnectedness of mind, body, and spirit. It recognizes that a person's beliefs, values, and spiritual experiences can significantly impact their mental health and overall well-being.

For a deeper look, visit www.spiritualcare.ca/what-we-do

__________________________________________________________________________________________________________________________________

7. How Do I Get Started?

The first step is to schedule an intake appointment. You can contact us in the way that feels most comfortable for you:

Call or Text, 226-667-6767
Email, info@cclondon.ca
Book a Call, a set time where a member of our intake team will reach out to you

What to Expect: Our Intake Team will start with a quick screener to make sure that therapy—and CCL—is the right fit for your needs.

__________________________________________________________________________________________________________________________________

your therapeutic needs

you and your therapist's availability

your goals